Many of us technical type people bypass asking for help if we can get along without it.
Regarding the cliché of the person who keeps traveling in the wrong direction because he or she is too proud to stop and ask for directions, imagine if that person stopped and asked for directions and something surprising happened. What if the traveler was not only directed, but also given a GPS? I’d like to think our Technical Support department is like an application GPS. We are there every step of the way when you need us, and stay updated with the newest information on the best way to get where you want to go.
For more information regarding Technical Support, please read “Applying Solder Preforms – Regional Tech Support On Site”
*This post is part of the World of Solder Preforms series